Disaster Case Management Program

Volunteer Florida is proud to administer the Disaster Case Management program on behalf of the State of Florida, with the support of the Federal Emergency Management Association (FEMA) and the Florida Division of Emergency Management.

Disaster Case Management (DCM) is a FEMA program that addresses human services needs following a disaster through partner integration, provider capacity building and state level program development.

As many of the normal community support systems are disrupted during and after a disaster, the DCM program promotes effective delivery of post-disaster case management services and recovery. DCM is a time-limited partnership between a case manager and a disaster survivor to develop and carry out a Disaster Recovery Plan.

During a Presidentially declared disaster, the Governor may request the DCM program through FEMA. DCM have been awarded in Florida following Hurricane Irma and Hurricane Michael. The Hurricane Irma DCM program ended in March 2020, while the Hurricane Michael program is set to end November 24, 2020.

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