Hurricanes Helene and Milton Disaster Case Management Program

The Disaster Case Management Program works with Long Term Recovery Groups to collaborate with national, state and local government and disaster relief organizations to provide resources to disaster survivors.

Disaster Case Management Program (DCMP) is a federally funded program. DCMP is a time-limited program that involves a partnership between case manager and a disaster survivor to develop and carry out a Disaster Recovery Plan. The partnership provides the client with a single point of contact to facilitate access to a broad range of resources. The process involves an assessment of the client’s verified disaster-caused unmet needs, development of a goal-oriented plan that outlines the steps necessary to achieve recovery, organization and coordination of information on available resources that match the disaster-caused unmet needs, the monitoring of progress towards reaching the recovery plan goals, and when necessary, client advocacy.

Volunteer Florida serves as a conduit of information between voluntary organizations and government. Ensuring a continual flow of information from the State Emergency Response Team and the Joint Field Office.  DCMP works with Long Term Recovery Groups to collaborate with national, state and local government and disaster relief organizations to provide resources to disaster survivors.

If you are a Hurricane Helene and/or Milton disaster survivor seeking case management services, contact the DCM program provider for the county in which you reside. Below is a list of current Disaster Case Management Program Providers in Florida. Please contact the organization directly to learn more.

GroupOrganizationCounties ServedContact Information
1Family EndeavorsAlachua (Helene), Baker (Helene), Bradford (Helene), Columbia (Helene), Dixie (Helene), Franklin (Helene), Gilchrist (Helene), Gulf (Helene), Hamilton (Helene), Jefferson (Helene), Lafayette (Helene), Leon (Helene), Levy (Helene), Madison (Helene), Suwannee (Helene), Taylor (Helene), Union (Helene), and Wakulla (Helene) CountiesPhone: 407-487-2362
Email: tallahasseehelene@endeavors.org
2Family EndeavorsPinellas (Helene & Milton) CountyPhone: 407-487-2362
Email: pinellashelene@endeavors.org
3Compass 82Hillsborough (Helene & Milton) CountyPhone: 656-789-4347
Email: HillsboroughHelp@Compass82.org
4*Family EndeavorsCharlotte (Helene & Milton), DeSoto (Helene & Milton), Lee (Helene & Milton), and Manatee (Helene & Milton) Counties*Pending Contract Signature
5Family EndeavorsGlades (Milton), Hardee (Milton),Hendry (Milton), Highlands (Milton), Indian River (Milton), Martin (Milton), Okeechobee (Milton), Palm Beach (Milton), Polk (Milton), and St. Lucie (Milton) CountiesPhone: 407-487-2362
Email: okeechobeemilton@endeavors.org
6Family EndeavorsBrevard (Milton), Lake (Milton), Orange (Milton), Osceola (Milton), Seminole (Milton), and Volusia (Milton) CountiesPhone: 407-487-2362
Email: orlandovolusiahelene.milton@endeavors.org
7Family EndeavorsCitrus (Helene & Milton), Hernando (Helene & Milton), and Pasco (Helene & Milton) CountiesPhone: 407-487-2362
Email: portricheyhelene.milton@endeavors.org
8Family EndeavorsClay (Milton), Duval (Helene & Milton), Flagler (Milton), Marion (Milton), Putnam (Helene & Milton), St. Johns (Milton), and Sumter (Milton) CountiesPhone: 407-487-2362
Email: putnamhelene.milton@endeavors.org
9Collier Disaster AllianceCollier (Helene & Milton) CountyPhone: 239-499-4834
Email: DCMPCollier@collierdisasteralliance.org
10United Way of South Sarasota CountySarasota (Helene & Milton) CountyPhone: 941-484-4811
Email: office@uwssc.com

Allocation of Funds:

Disaster case management dollars are directed towards staffing, training, needs assessments, recovery planning, resource coordination, monitoring, data management, and program administration. These funds play a vital role in supporting disaster-impacted individuals and households on their path to recovery, ensuring that their unique needs are addressed, and necessary resources are accessible throughout the process.

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